At PTI, our dedication to customer satisfaction is our first priority. Our Customer Support department is determined to understand your interests and concerns, and to provide you with excellent and responsive service. Call our Product Support department during our hours of operation, 8:00am(PST) - 6:00pm(PST) at (800) 776-8439. Our experienced and professional staff looks forward to assisting you with any questions you may have. Additionally we have two service centers in the United States to meet your service needs, if your product ever fails. If you prefer, please fill out our online product support request and one of our friendly support specialists will respond within 12 hours.

Service Centers 

California:
PTI
7372A Doig Drive, Garden Grove, CA 92841 
Phone: 714-799-3899
Fax: 714-379-6290
1-800-776-8439

Hours: 8AM to 6PM Pacific Time

Texas:
PTI
10849 Kinghurst Suite # 120
Houston, TX 77099
Phone: (281) 530-4100
Fax: (281) 530-4104

Hours: 8AM to 6PM Central Time

Web Purchases

For web purchases through Proview, please call 866-284-4377

For further warranty information, please contact our Customer Service Department

Call our toll-free service number at 1-800-776-8439 for out-of-warranty service rates.

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PTI | 7373 Hunt Avenue; Garden Grove, CA 92841-1938